Shipping Policy
Thank you for choosing Invicreator.com! As we provide digital wedding invitation videos, our services are delivered electronically. Please read our shipping policy for details on how we deliver our products.
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1. Digital Delivery
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All our wedding invitation videos are delivered digitally via email or a download link.
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No physical shipping is required, and there are no shipping charges.
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Once your order is completed, we will send the final video file to the email address provided during purchase.
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2. Delivery Timeframe
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Orders are typically processed and delivered within 2-5 business days, depending on the complexity of customization.
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Urgent orders or express delivery options may be available for an additional fee. Please contact us for more details.
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3. Order Confirmation
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After placing an order, you will receive an order confirmation email with your purchase details.
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Once your video invitation is ready, we will send a separate email with a secure download link.
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4. Issues with Delivery
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If you do not receive your digital video within the estimated timeframe, please check your spam/junk folder.
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If you still haven’t received it, contact us at inspirestudio@invicreator.com or call us at 7904247604.
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5. File Format & Accessibility
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Your wedding invitation video will be delivered in a MP4 format, compatible with most devices.
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If you require a specific format, please let us know before order processing.
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6. Re-Delivery Requests
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If you accidentally delete or lose your video file, you can request a re-delivery within 15 days of purchase.
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After 15 days, we may not retain a copy of your file, and re-creation charges may apply.
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For any additional questions, feel free to contact us at: