Refund Policy
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Thank you for choosing Invicreator.com for your wedding invitation video needs. We strive to provide high-quality digital services. Please read our refund policy carefully before making a purchase.
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1. Cancellation & Refund Eligibility
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Once an order is placed, our team begins processing it within 12 hours.
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If you wish to cancel your order, you must do so within 12 hours of purchase to be eligible for a full refund.
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After the 12-hour window, we will have already started working on your custom digital video invitation, and no refunds will be issued.
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2. How to Request a Refund
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To request a cancellation and refund within the eligible timeframe, please contact us at inspirestudio@invicreator.com or call us at 7904247604.
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Please provide your order details, including your order ID and payment reference, for a faster resolution.
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3. Non-Refundable Cases
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Orders canceled after 12 hours of purchase.
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Completed and delivered digital products.
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Failure to provide the necessary details or assets required for creating your invitation video.
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Dissatisfaction based on personal preference after the order has been processed.
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4. Processing of Refunds
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Approved refunds will be processed within 5-7 business days.
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Refunds will be credited back to the original payment method used during purchase.
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5. Changes & Modifications
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If you need modifications to your video invitation after the 12-hour cancellation period, you can contact us for possible revisions. Additional charges may apply based on the extent of changes required.
By placing an order on Invicreator.com, you acknowledge and agree to this refund policy.
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For any further questions, feel free to contact us at:
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Phone: 7904247604